Privacy Policy.

Summary

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the “General and mandatory information” section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in the contact form or that you give us by e-mail, by telephone or when booking an appointment.

Other data is collected automatically by our IT systems when you visit the website. This is technical data (e.g. internet browser, operating system or time of page view) which the server records in log files. We do not use cookies for this.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors and securely. If you contact us via the form, by e-mail, by telephone or by booking an appointment, we use your details to process your enquiry and to get in touch with you. If you have consented to the newsletter, we also use your e-mail address to send you news about Galvorn.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

No cookies, no analysis tools

This website does not set any cookies and does not store any other information on your device. We do not use any analysis, tracking or advertising services, your behaviour is not evaluated statistically and no user profile is created. Fonts, images and videos are also delivered from our own server, so no third-party content is loaded. This is why there is no cookie banner on this website: there is nothing for which we would need your consent.

Hosting

We host the content of our website with the following provider:

Amazon Web Services

The provider is Amazon Web Services EMEA SARL, Luxembourg (hereinafter referred to as AWS). When you visit our website, AWS collects various log files. These include your IP address, the date and time of access, information about your browser and operating system, the referrer URL and further server log data.

AWS is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in providing our website as reliably and securely as possible.

Data Processing Agreement

A data processing agreement pursuant to Art. 28 GDPR is in place for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR. The service is provided via our parent company JUST ADD AI GmbH, with which a data processing agreement is likewise in place (see the section “Recipients of personal data”).

General and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. It explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the data controller

The controller responsible for data processing on this website is:

Galvorn GmbH
Konsul-Smidt-Straße 8p
28217 Bremen
Telefon: +49 (0) 421 4088790
E-Mail: info@galvorn.eu

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Data protection officer

The controller has appointed a data protection officer. You can reach her at the following contact details:

datenschutz@jaai-group.com
+49 (0) 421 40887928

Data retention period

Unless a more specific storage period has been specified, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR. Consent can be revoked at any time. If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work together with external bodies and service providers. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing on data in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the passing on of data. When using processors, we only pass on personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

The recipients of your data are, specifically: our hosting provider (Amazon Web Services), our CRM provider (HubSpot) and, if you book an appointment, Microsoft. Further details can be found in the respective sections below.

The technical systems through which we use these services are provided and operated by our parent company JUST ADD AI GmbH, Konsul-Smidt-Straße 8p, 28217 Bremen, Germany. JUST ADD AI acts as a processor for us; the data processing agreements with the providers named above are held via JUST ADD AI, and a data processing agreement pursuant to Art. 28 GDPR is in place with JUST ADD AI itself. Within the group of companies, access to your data is limited to those people who need it in order to process your enquiry.

Transfer to third countries

Some of the services we use are based in the USA or access data from there. A transfer of your personal data to the USA can therefore not be ruled out. We ensure that the requirements of Art. 44 et seq. GDPR are met for such transfers — in particular by means of the European Commission’s standard contractual clauses and, where the recipient is certified, the EU-U.S. Data Privacy Framework. Please note that despite these safeguards, the level of data protection in third countries does not correspond to the European level in every respect; in particular, access by government authorities cannot be ruled out to the same extent.

Voluntary nature of your data

You are not obliged to provide us with personal data. The details in the contact form are required neither by law nor by contract. However, without your e-mail address and your enquiry we cannot answer your request. You can contact us by e-mail or by telephone instead at any time. Your consent to the newsletter is voluntary; it is not a condition for us processing your enquiry.

No automated decision-making

Automated decision-making including profiling within the meaning of Art. 22 GDPR does not take place on this website. Your enquiries are decided on by people.

Many data processing operations are only possible with your explicit consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the data processing in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. You have the right to lodge a complaint irrespective of any other administrative or judicial remedy.

The authority responsible for us is:
Die Landesbeauftragte für Datenschutz und Informationsfreiheit der Freien Hansestadt Bremen
Arndtstraße 1, 27570 Bremerhaven, Germany
Telephone: +49 (0) 421 361 2010
E-mail: office@datenschutz.bremen.de

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have objected pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data collection in detail

Cookies

This website does not set any cookies — neither our own nor third-party ones. We also do not store any other information on your device and do not read any information stored there, for example in order to recognise your device (device fingerprinting). Accessing your terminal equipment within the meaning of Section 25 TDDDG therefore does not take place, no consent is required for this and we consequently do not show you a cookie banner.

Our contact form also works without cookies: it is sent directly from our page to the interface of our CRM provider; we do not embed any HubSpot embedding or tracking script. Should we use services in future that require cookies, we will obtain your consent beforehand and update this privacy policy.

Server log files

The provider of the site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation, the security and the optimization of its website – the server log files must be recorded for this purpose.

Contact form

You can send us a message using the form on our contact page. Only two entries are mandatory:

  • your enquiry (the text of your message)
  • your e-mail address

We process these details exclusively in order to handle your enquiry and in case of follow-up questions. The legal basis is Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR).

Technically, your message is transmitted directly to HubSpot’s form interface and stored there in our CRM system as a contact (see the section “HubSpot as a CRM system”). No HubSpot script is embedded in our page, no cookies are set and no audience measurement takes place.

The data you enter in the form will remain with us until you ask us to delete it or the purpose for data storage no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Newsletter

In the contact form you can additionally consent, by ticking a box, to receiving news about Galvorn by e-mail. This consent is voluntary and independent of the processing of your enquiry. For this purpose we process your e-mail address on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.

To document your consent, we record the wording of the tick box and the time at which you ticked it. The newsletter is sent via HubSpot.

You can withdraw your consent at any time, for example via the unsubscribe link in every e-mail or via the contact details given above. The legality of the processing carried out until the withdrawal remains unaffected. After the withdrawal we will no longer use your e-mail address for the newsletter.

HubSpot as a CRM system

We use HubSpot, Inc., 25 First Street, Cambridge, MA 02141, USA (HubSpot) for our customer management and for sending the newsletter. When you contact us, we create a contact record there with your details — usually your e-mail address, your message and, insofar as you provide them, your name, telephone number and company. This keeps the history of our communication traceable and ensures that enquiries do not get lost.

HubSpot is the recipient of your personal data and acts as a processor for us. The legal basis is Art. 6 para. 1 lit. b GDPR, provided that the processing is related to the fulfillment of a contract or to pre-contractual measures, and otherwise our legitimate interest in orderly customer management pursuant to Art. 6 para. 1 lit. f GDPR. The sending of the newsletter is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR.

The data of our HubSpot account is processed in data centres within the European Union. Access from the USA cannot be ruled out; HubSpot bases such transfers on the European Commission’s standard contractual clauses (see the section “Transfer to third countries”).

Your data will remain with us until you ask us to delete it or the purpose for storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Data Processing Agreement

A data processing agreement pursuant to Art. 28 GDPR is in place for the CRM service provider named above. This is a contract prescribed by data protection law, which ensures that the service provider only processes our users’ personal data in accordance with our instructions and in compliance with the GDPR. The CRM system is operated via our parent company JUST ADD AI GmbH, with which a data processing agreement is likewise in place.

Appointment booking via Microsoft Bookings

On our contact page we link to personal booking pages in Microsoft “Bookings with me”. You only leave our website once you click on one of these links; no data is transmitted to Microsoft from our page and no Microsoft content is embedded.

If you book an appointment there, we process the data you provide — usually your name, e-mail address, the chosen time and your notes on the subject — in order to arrange and hold the appointment. The legal basis is Art. 6 para. 1 lit. b GDPR or our legitimate interest in straightforward appointment scheduling pursuant to Art. 6 para. 1 lit. f GDPR.

The provider of the service is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, which acts as a processor. The booking pages run in the Microsoft 365 environment of our parent company JUST ADD AI GmbH; the data processing agreement with Microsoft is held via JUST ADD AI, with which in turn a data processing agreement is in place. Microsoft’s own privacy statement additionally applies to the data processing on the booking page itself: https://privacy.microsoft.com/en-gb/privacystatement.

Inquiry by e-mail or telephone

If you contact us by e-mail or telephone, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or your consent on the basis of Art. 6 para. 1 lit. a GDPR, if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

AI telephone assistant

If you call us, your call may be answered by an AI-supported telephone assistant. At the beginning of the call we point out that the conversation is being recorded. We store the audio recording of the conversation and the transcript created from it — so that the assistant understands your request and we can answer it or forward it internally.

The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you give by continuing the call after our announcement. You can withdraw your consent at any time; the legality of the processing carried out until the withdrawal remains unaffected.

If you do not wish your call to be recorded, you can reach us by another route at any time: by e-mail to info@galvorn.eu, via the contact form or by booking an appointment. We delete the recording and the transcript as soon as they are no longer required to process your request.

Applications

Please send applications to career@justadd.ai. We process the data you provide in your application exclusively in order to carry out the application procedure. The legal basis is Art. 6 para. 1 lit. b GDPR in conjunction with Section 26 (1) BDSG.

If no employment relationship comes about, we generally delete your application documents six months after the procedure has been completed; this period serves to defend against possible claims. If you would like us to keep your documents on file for future positions for longer, we require your consent pursuant to Art. 6 para. 1 lit. a GDPR, which you can withdraw at any time.

Version of this privacy policy: August 2026

Galvorn GmbH
Konsul-Smidt-Straße 8p
28217 Bremen